We are working with a fantastic comms agency with offices in London, Manchester and Leeds, who are looking for an experienced Senior Account director/Associate Director to work on their Healthcare PR division.
- Nurture and develop positive relationships with clients as the senior account lead.
- Demonstrate exceptional client management with detailed, clear communication, counsel
and strategic recommendations
- Successfully manage and lead a portfolio of high value, integrated client accounts,
o Ensuring strong delivery and exceeding KPIs
o Owning ongoing strategy and campaign development
o Ideation to keep client activity fresh and engaging.
o Budget ownership and costing for agency delivery, invoicing,etc.
o Ownership of contract renewals to achieve a high client retention rate.
- Take the lead on evaluation and demonstrating impact from activity delivered, reporting on
meaningful metrics for the client, seeking opportunities for commercial upsells to
encourage longevity of client relationships.
- Find ways to ‘surprise and delight’ clients to provide added value outside of the day-to-day
activity and maintain long-term client partnerships.
- Work to agreed fee income targets for your client portfolio.